This session will help agents identify key risk factors that could impact the value of their agency and expose them to potential E&O claims. We'll explore actionable strategies to strengthen agency operations, ensuring better protection for both the agency and its clients.
Basic Course Information
Learning Objectives
Identify Key Risk Factors: Learn how to recognize risks that can negatively impact your agency's value and expose you to E&O claims
Protect Your Agency: Discover strategies to strengthen operations and minimize vulnerabilities that can lead to claims
Safeguard Your Clients: Explore how to better protect your clients while reducing exposure to potential E&O risks
Boost Agency Value: Gain actionable insights on enhancing your agency's operational strength and long-term value
Course Materials
2024 Risk Factors Affecting Your Agency Operations and Valuation Timed Outline
(41 KB)
Available after Purchase
Risk Factors Affecting Your Agency Operations and Valuation Slides
(14.9 MB)
Jeff serves as Chief Executive Officer for Ohio Insurance Agents Association (OIA). He is responsible for leading OIA’s strategic initiatives and day to day operations. Prior to this, he served as the Director of Government Affairs and General Counsel for OIA. He also served as Director of Government Relations for the Ohio State Medical Association and Ohio Home Builders Association.
Smith graduated with honors from Kent State University and Capital University Law School with a concentration in government relations. He is a licensed P&C insurance agent, Attorney and Certified Association Executive. Jeff is an active member of the Ohio Society of Association Executives, Ohio Lobbying Association and Ohio State Bar Association Insurance Committee.
On a personal note, he is an avid runner and has completed a marathon in all 50 states and the District of Columbia. He lives in Grandview Heights with his wife and two children. He enjoys coaching youth sports and outdoor adventures.
Craig is OIA's seasoned Business Planning and Valuation Manager. With more than a decade of financial and operational consulting experience with independent insurance agents and brokers, he has spent the majority of his time specializing in agency valuations and perpetuation planning. Craig started his career as an Agency Valuation Analyst with MarshBerry & Co., one of the leading valuations firms in the country.
Craig joined OIA in 2017 and has performed more than 110 valuations since joining. In his career, Craig has conducted more than 250 valuations and perpetuation planning engagements. Craig's agency valuation experience spans several unique periods including the 2008-2009 great recession, escalation of Private Equity buyers in the IA marketplace, and most recently the COVID pandemic.
Craig holds a BA in Economics from Ohio Wesleyan University, an MBA in Finance from the University of Iowa, and has earned the prestigious Certified Valuation Analyst destination (CVA). The Certified Valuation Analyst designation is "the most comprehensive and complete foundational training, teaching to the international body of knowledge on how to value private business enterprises."
Craig's experience, expertise, and specialization in independent insurance agency and brokers makes him and invaluable asset for agency owners across the country.
State Specific Details
Basic Course Information
Designed For
Licensed Agents, Agency Managers, Agency Principals Course Developer
Ohio Insurance Agents Association
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NO CE is awarded for this program!
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