Total Credits: 3 including 3 CE Credit
Audience: Agent and Customer Service Training
Disruption is occurring in the workers' compensation line across a broad range of topics and disciplines. The medical, legal, and insurance communities are being forced to take on challenges, unlike any they have ever seen or experienced. Participants will increase their awareness of the risks facing them and their clients, and more importantly, learn how to address those risks to secure improved outcomes.
PLEASE READ - IMPORTANT CE INFORMATION AND STATE REQUIRED FORMS (ABEN) (0.59 MB) | Available after Purchase |
Course Slides (36.48 MB) | Available after Purchase |
Course Outine (0.02 MB) | Available after Purchase |
Frank Pennachio has more than 30 years of experience in the insurance industry as an agency owner and producer. In 2009, he sold his agency and co-founded Oceanus Partners with Susan Toussaint. Today, he is a full-time trainer and consultant to independent insurance agents, insurance carriers, agent associations, and technology companies with “agent as customer.” Recognized as a thought leader in the industry, Frank regularly speaks at conferences and his articles are published by national and regional trade publications.
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